Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the details of our shipping process:

1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

2. Shipping Time
Our standard shipping time is 14–21 business days after your order has been processed. Delivery times may vary depending on your location and external factors such as customs delays or carrier issues.

3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

4. Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated (e.g., free shipping promotions).

5. Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes

  • Weather conditions

  • Customs processing (for international orders)

  • Carrier-related issues

We appreciate your patience in such cases.

6. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you experience an issue, please contact the carrier directly.

8. International Shipping
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.